Rent

Paying Your Rent

It’s important that paying your rent is just like paying any other type of bill. Many people do not realise that your rental history will support your credit rating.  Therefore it’s important you are aware of the payment options and what is required.

We provide you with 2 options for the payment of rent, both are electronic forms of payment as we are strictly a cashless office.

If you have forgotten the BPay biller code or your personal reference number please email our  property management department on rentals.mountaincreek@raywhite.com

Under the Residential Tenancies Act you are required to pay your rent by the date noted on the schedule in your lease and it must always be paid in advance. Should you have any difficulties in paying your rent please notify us as soon as possible.

If you have requested maintenance you should not take matters into your own hands and stop paying rent as a way to get work done. If you do this you are breaching the agreement and you could be given a Notice to Leave.

Ray White Mountain Creek have a ‘Zero Tolerance’ for Rent Arrears, this is a strict policy on the payment and collection of rent. Should you fall behind for any reason the below timeline provides you with a list of repercussions.

CategoryTime elapsed    Reminder notice
Category 1 arrears1 to 3 days in arrearsText message, email or phone call
Category 2 arrears4 to 7 days in arrearsPhone call and letter
Category 3 arrears8 to 14 days in arrearsNotice to Remedy Breach
Category 4 arrears17 days in arrearsNotice to Leave (after 2nd Notice to Remedy Breach)